Credit Recovery/Marketing Officers at Dara Capital

About the Role

We are looking for a dynamic Credit Recovery and Marketing Officer to join Dara Capital. In this role, you will attract new clients within Accra through strategic positioning of our company image while maximizing recovery and minimizing arrears.

Key Responsibilities

• Plan, develop, and deliver marketing campaigns within agreed timeframes
• Assist with implementation of marketing strategy with specific objectives and targets
• Identify changes in the marketing environment and competitive strategies in your region, and adjust marketing plans accordingly
• Support overall marketing objectives of the company both externally and internally
• Manage and control all matters relating to delinquent accounts by executing collection and recovery procedures
• Ensure appropriate actions are taken to maximize full recovery
• Take remedial action when required to keep performance aligned with business objectives
• Perform administrative work and other functions related to collections and recoveries
• Monitor accounts daily in line with approved collections strategy

Required Qualifications and Experience

• HND or Bachelor's degree
• Minimum 2 years' experience as a credit officer
• Excellent knowledge of loan application procedures and best lending practices according to state laws and regulations
• Ability to work with loan management software

Required Skills

• Strong communication skills and proven customer service experience
• Exceptional analytical skills and ability to work with complex financial data
• Excellent organizational skills and ability to work well under pressure
• Strong ethical behavior and integrity

Job Details

Location: Accra, Ghana

Employment Type: Full-Time