Channel Executive (Retail) at Sanlam Insurance

About the Role

Sanlam Insurance is seeking a Channel Executive (Retail) to lead our retail channel and deliver sustained market growth. You will be responsible for building a delightful and reliable customer experience that enables individuals and families to achieve financial confidence.

Job Purpose

Lead the retail channel to deliver sustained market growth founded on exceptional customer experience, while fostering financial confidence among individuals and families.

Main Responsibilities

• Develop and execute retail market growth strategies aligned with organizational objectives
• Attract, train, support, and retain a high-performing team of engaged advisors
• Deliver productivity budgets in line with sales mix and key performance imperatives
• Build market pipelines, open new markets, and lead advisors to meet productivity targets
• Gather customer, industry, and stakeholder feedback to drive service and offering improvements for the retail market segment
• Provide decisive entrepreneurial leadership to build and sustain a performance excellence culture aligned with Sanlam core values
• Perform additional duties as assigned by your line manager

Required Qualifications & Experience

• Fully qualified insurance professional with active membership in a recognized professional body (e.g., CIIG, CII-UK)
• Minimum degree or HND in Marketing, Insurance, Risk Management, or related field
• At least 5 years of senior managerial experience in financial services with channel leadership responsibility
• Proven track record of successful channel leadership
• Demonstrated professional and ethical work standards

Preferred Qualifications

• Master's Degree in Marketing, Insurance, Risk Management, or related field

Location

Accra, Ghana

Employment Type

Full-Time