Account Manager HVC – SME at AirtelTigo

Job Summary

Join AirtelTigo's Business Department as an Account Manager for HVC – SME. You will report to the Sales Manager HVC – SME and be responsible for safeguarding and growing revenue from allocated HVC – SME accounts nationally. Through strategic account planning, opportunity management, and relationship building, you will meet annual targets for sales, revenue, profitability, and customer satisfaction.

Key Responsibilities

• Provide account data to the Sales Manager for developing sales plans and monitoring implementation
• Lead and participate in virtual account teams to meet profitability and revenue targets
• Develop contact strategies and account development plans (ADP) for each allocated account
• Build and manage a pipeline of qualified prospects, guiding the decision-making process within allocated accounts to ensure sales closure
• Demonstrate thought leadership at board level within HVC-SME and allocated accounts, articulating understanding of customer business strategies and presenting AirtelTigo Business's compelling value proposition
• Identify sales training and development needs and manage skills enhancement for yourself and the virtual account team
• Ensure integrated channel management through appropriate systems such as CRM; leverage knowledge management to increase account management professionalism
• Integrate quality management processes within all sales activities for allocated accounts, ensuring effective daily deployment
• Use relevant metrics and measures to monitor progress against targets routinely and take appropriate action to ensure targets are met or exceeded

Job Details

• Company: AirtelTigo
• Location: Accra, Ghana
• Job Type: Full-Time
• Category: IT/Telecom