Technical Sales Engineer, Crushing Plants at Delta Equipment LTD

About the Role

Delta Equipment LTD is seeking a Technical Sales Engineer for Crushing Plants to maximize customer satisfaction and acceptance of our parts and service products for ASTEC, TELESTACK, and SIMEN equipment. In this role, you will help users achieve low operating costs by recommending appropriate service product options and support programs including CVA, Reman, Service Exchange, and Multiband solutions.

Primary Responsibilities

• Sell the company's parts and service products to fleet, large, medium, and small customers
• Maintain regular contact with customers to understand their parts and service needs
• Liaise with sector managers to stay informed on work in progress, completed jobs, and new service offerings
• Coordinate with the operations department to monitor inventory position and stay informed of new product announcements
• Keep current with parts, service sales, and technical information across all areas
• Report all lost sales of parts or services to the operations manager and service managers
• Ensure parts and service sales performance aligns with market population and activity levels
• Maintain sales control systems and manage sales force documentation
• Submit detailed call reports
• Perform undercarriage inspections
• Assist in developing parts and service marketing programs
• Maintain and organize sales materials
• Actively manage collections and invoice details, coordinating payment systems for both the company and clients
• Collect, analyze, and provide market information including projected customer parts requirements for inventory planning

Job Details

• Employment Type: Full-Time
• Location: Accra, Ghana
• Category: Engineering