Supervisory Contractor, Enterprise Planning & Analytics at MTN Ghana

Job Summary

Support the Enterprise Business team in analyzing business trends and providing quality information to enhance decision-making in line with the Division's strategic objectives.

Job Context

• Technology and Platform business
• Multi-regulation and multifaceted stakeholder management
• Public Listed Organization
• Environmental, Social and Governance prioritized
• Regionalization structure implications
• Performance-driven environment
• Development of a sophisticated client base (especially high-value)
• Diverse cultural environment
• Extended workforce management

Key Responsibilities

• Support in preparing pre and post evaluation on all Enterprise Business products, services, and projects (partnerships, converged services, etc.)
• Assist in performing Profit & Loss analysis for Enterprise Business decision-making
• Verify and confirm performance to ensure the payment of appropriate commissions
• Review ICT tariffs to ensure divisional objectives are achieved
• Provide input for tariff reviews of all Enterprise products and services, including new products
• Collaborate with Marketing to manage Post Paid tariffs and ensure tariff change forms are completed to effect changes
• Champion segment product reporting on a regular basis
• Track all Audit queries and Divisional risks to ensure closure within the required period
• Monitor performance against KPIs and SLAs for customer services and order fulfillment operations
• Gather financial and non-financial data for various reporting purposes
• Perform any other assigned functions and implement corrective actions within the scope of the division

Company Information

Company: MTN Ghana

Location: Accra, Ghana

Job Type: Full-Time

Category: IT/Telecom