Strategic Account Manager – Public Sector at AirtelTigo

Job Summary

The successful candidate will join AirtelTigo Business Department as a Strategic Account Manager for the Public Sector. Reporting to the Sales Manager for Public Sector, you will safeguard and grow revenue from allocated Public Sector accounts nationally through account planning, opportunity management, and relationship building to meet annual targets for sales, revenues, profitability, and customer satisfaction.

Key Responsibilities

• Provide account data to the Sales Manager for developing a sales plan and monitoring its implementation
• Lead and participate in virtual account teams to meet targets for profitability and revenues
• Develop contact strategies and account development plans (ADP) for each allocated account
• Build and manage a pipeline of qualified prospects, overseeing the decision-making process within allocated accounts to ensure sales opportunities are closed
• Exercise thought leadership at Board level within the Public Sector and allocated accounts
• Demonstrate understanding of customer business strategies and communicate relevant dependencies
• Present AirtelTigo Business's compelling value proposition
• Identify sales training and development needs and manage skills enhancement for yourself and the virtual account team
• Ensure integrated channel management supported by appropriate systems such as CRM; leverage knowledge management to increase account management professionalism
• Fully integrate quality management processes within all sales activities for allocated accounts, ensuring effective daily deployment
• Use relevant metrics and measures to routinely monitor progress against targets and take appropriate action to ensure objectives are met

Employment Details

• Location: Accra, Ghana
• Employment Type: Full-Time