Senior Analyst, Design Authority Controls & Processes at MTN Ghana

Job Summary

Design and implement MTN Group Revenue Assurance and Fraud Management Best Practices into MTN's local operations. Manage the assessment and continuous improvement of the Revenue Assurance and Fraud Management (RAFM) organization to ensure that a mature and capable environment is achieved.

Primary Responsibilities

• Design and implement comprehensive revenue assurance and fraud management controls and processes
• Manage and coordinate all RAFM risk assessments and business requirements analysis of organization change, including new projects, network changes, and IS changes
• Conduct risk assessments to identify potential revenue leakage points
• Design controls to mitigate identified risks and enhance revenue protection
• Collaborate with cross-functional teams to integrate control measures into business operations
• Improve profitability through the reduction of revenue leakage by strengthening the primary and secondary control environment to more effectively manage risk
• Improve the overall RAFM maturity level of the organization through strengthening core capabilities in both the primary and secondary control environments

Work Environment

• Dynamic and highly competitive telecommunication and ICT industry
• Multi-regulated environment
• Environmental, social, and governance priorities
• Multinational environment with Finance Group best practices
• Performance-driven organization
• Diverse cultural environment
• Regionalization structure implications
• Localization as a key business and government objective

Job Details

• Location: Accra, Ghana
• Employment Type: Full-Time
• Category: IT/Telecom