Operations Assistant (Movements) at International Organization for Migration (IOM)

About the Organization

Established in 1951, the International Organization for Migration (IOM) is a Related Organization of the United Nations and the leading UN agency in the field of migration. IOM works closely with governmental, intergovernmental, and non-governmental partners to promote humane and orderly migration for the benefit of all. We provide services and advice to governments and migrants worldwide.

Position Overview

Under the general supervision of the Movement Operations Manager and direct supervision of the Operations Associate, the Operations Assistant (Movements) is responsible for undertaking movement activities with a focus on travel coordination and logistics support.

Key Responsibilities

• Coordinate, schedule, and book travel (tickets) for individuals upon receipt of travel-ready status and/or request in accordance with travel requirements, including distribution of Advance Booking Notifications (ABNs), updates, domestic flights, cancellations, and departure notifications
• Organize and complete all flight bookings in Amadeus in a timely manner and in accordance with the Handbook of IOM Tariffs (HIT) and standard operating procedures (SOPs) from the Division of Resettlement and Movement Management (RMM)
• Distribute travel information to internal and external stakeholders under the supervision of the Operations Associate
• Compile and analyze descriptive statistics using the Integrated Global Airline Ticket Order Record (i-GATOR) to capture costs and prepare travel loan paperwork as specified in SOPs and in accordance with host government procedures
• Create movement data files by ABN for all individuals in accordance with SOPs and for IOM accountability
• Implement procedures in accordance with local practices and RMM guidelines

Job Details

• Location: Accra, Ghana
• Employment Type: Full-Time
• Sector: International Organization / NGO