Network / Systems Administrator at Lincoln Community School

About the Role

The Network Systems Administrator is responsible for managing and optimizing in-house computer software systems and network connections to ensure high levels of availability and security of supported school applications. The role involves ensuring the stability and integrity of in-house voice, data, and wireless network services through planning and designing networks (LANs and WANs) across the school.

Key Responsibilities

Strategy & Planning

• Collaborate with the IT Manager and IT team to assess near- and long-term network capacity needs
• Create and maintain documentation related to network and systems configuration, network mapping, processes, and service records
• Develop, implement, and maintain policies, procedures, and associated plans for network administration, usage, and disaster recovery
• Participate in capacity planning and development of long-term strategic goals for systems and software in conjunction with end-users

Installation, Maintenance & Support

• Participate in the installation, monitoring, maintenance, support, and optimization of all network and system hardware, software, and communication links
• Analyze and resolve network hardware and software problems in a timely and accurate manner
• Provide end-user training where required

Policy & Compliance

• Participate in the planning and implementation of policies and procedures to ensure system provisioning and maintenance consistent with the school's vision and mission, industry best practices, and regulatory requirements

Reporting Structure

Reports to the Information Technology Manager – Operations

Job Details

• Location: Accra, Ghana
• Employment Type: Full-Time
• Category: IT/Telecom