Head of Information and Communication Technologies (ICT) at Kofi Annan International Peacekeeping Training Centre (KAIPTC)

Job Overview

Kofi Annan International Peacekeeping Training Centre (KAIPTC) seeks an experienced Head of Information and Communication Technologies (ICT) to formulate, lead, and implement ICT strategies that enhance the organization's standing and awareness both internally and externally.

Job Purpose

The overall objective of this position is to drive both the ICT strategy and day-to-day operational ICT services, ensuring that KAIPTC's staff and clients have appropriate and current technical resources, applications, and support to achieve their objectives onsite and remotely, effectively, securely, and with a competitive and innovative edge.

The jobholder will deliver a robust and reliable ICT infrastructure for KAIPTC, ensuring a technical platform that enables the organization to consistently achieve its business objectives.

Key Responsibilities

• Oversee and be directly accountable for the reliability of the entire KAIPTC ICT infrastructure
• Manage day-to-day tactical network, security systems, and operations for LAN/WAN, telecommunications, and voice systems
• Ensure proper functioning of the Centre's enterprise systems
• Develop and maintain an ICT services management framework
• Develop and communicate a performance measurement and monitoring framework
• Assist in the procurement of information systems, equipment, and services
• Develop and update IT security guidance plans and ensure responsible user management of IT security and related policies
• Evaluate user needs and ensure ICT facilities meet these needs through timely provision of services

Reporting Structure

Reports to: Director of Administration

Supervises: All staff in the ICT Unit

Job Details

• Department: Administration
• Job Type: Full-Time
• Location: Accra, Ghana