Front Office Manager at Kinno Hotel

About the Role

Kinno Hotel, a luxurious destination, is seeking an experienced Front Office Manager to join our team.

Key Responsibilities

• Oversee all front office operations and guest services
• Manage front office staff and ensure exceptional service standards
• Handle guest relations and resolve complaints professionally
• Implement and maintain service protocols and operational procedures

Required Qualifications & Experience

• 5+ years of front office management experience in a four-star or above hotel
• Minimum 2 years as Assistant Front Manager or Front Office Manager
• Pre-opening experience, including system setup and service standard formulation
• Fluent in English
• Proficient in Opera PMS and CRM/revenue tools such as IDeaS

Job Details

• Employment Type: Full-Time
• Location: Tema, Ghana
• Category: Administrative/Secretarial

How to Apply

Interested candidates should submit a detailed CV and cover letter with the job title in the subject line.

Closing Date: 30 August, 2025