Deputy Director of Services and Customer Experience at Parliamentary Service of Ghana

Position Overview

The Parliamentary Service of Ghana invites applications from suitably qualified persons for the position of Deputy Director of Services and Customer Experience. This role will provide support to the Clerk to Parliament and management through the Director of Nutrition and Catering Services.

Main Duties and Responsibilities

• Ensure the delivery of quality and hygienic meals and beverages to members of Parliament, staff, and official guests
• Oversee the presentation and serving of food under hygienic conditions that comply with food safety and health requirements
• Provide technical support in implementing diverse, nutritious, and cost-effective menus tailored to the preferences and dietary needs of members and staff, while ensuring consistency and quality in food preparation
• Assist in coordinating catering and hospitality services for official events, receptions, and functions hosted by Parliament to ensure a seamless and professional experience
• Ensure that unit staff maintain high standards of professionalism, hospitality, and hygiene during food service
• Perform any other duties assigned by the Clerk to Parliament

Qualifications Required and Experience

Applicants must hold:

• A good first degree in Culinary Arts, Catering Management, or a relevant subject from a recognized university
• A minimum of 9 years of post-qualification experience in nutrition and food production
• A master's degree in a relevant subject
• At least 3 years of experience in a position analogous to Assistant Director I in a public service institution

Additional Considerations

Preference will be given to applicants currently serving in public service institutions or of state age.

Employment Details

• Location: Accra, Ghana
• Job Type: Full-Time
• Category: Public Sector