Business Solutions Architect at AT Ghana

About the Role

We are seeking a Business Solutions Architect to join our IT Department. You will report to the Head of Business and Service Support and be responsible for understanding business change needs and assessing the business impact of those changes. You will capture, analyze, and document requirements while supporting communication and delivery of requirements with relevant stakeholders.

Key Responsibilities

• Coordinate between developers and internal stakeholders on all business-related issues to ensure delivery of end-to-end solutions executed within SLA requirements
• Manage efficient handover of business solutions to the operations team
• Coordinate between internal and external development teams
• Liaise with users on business software issues and escalate critical issues to the Head of CSS
• Ensure third parties comply with business rules and best practices during development and deployment of solutions
• Ensure requirements for business entities are clearly captured and agreed upon before development begins
• Document all business requests, solutions, and their respective codes for future use
• Define time, cost, and quality constraints and guide development teams and/or third parties to ensure solution integrity within these constraints
• Manage integrations and change management on the CSS side
• Understand business support processes to ensure implementation of the most beneficial solutions
• Ensure fact-based compliance of business requirements and report on project status, completion, and success based on defined business KPIs and SLAs

Required Qualifications and Experience

University degree required (description incomplete in original posting)

Job Details

• Location: Accra, Ghana
• Employment Type: Full-Time
• Category: Sales/Marketing