Vosa Supervisor (Marketing Software) at Keda Ghana Ceramics Company Limited

About the Company

Keda Ghana Ceramics Company Limited is a leader in ceramics manufacturing, delivering world-class tiles to Ghana and West Africa. As part of the global Keda Group, we combine advanced technology and sustainable practices to create innovative, high-quality products.

Job Summary

VOSA is a core pillar in our digital transformation strategy. It supports dealer performance, uplift sales team digitization, consumer insight and engagement, and long-term brand loyalty development. We are seeking an organized and tech-savvy Marketing Specialist to oversee VOSA operations, ensuring operational efficiency, customer satisfaction, and improved long-term brand loyalty via our digitized platforms. The role involves providing data insights, campaign and content feedback, channel contribution and conversion tracking, and assessing influencer metrics.

Key Responsibilities

• Oversee full implementation, training, operation, and optimization of VOSA platform
• Manage coordination across development, sales, and marketing teams
• Ensure system stability and support for all users (internal and external)
• Provide first-line technical support and training
• Manage localization, user engagement, and system updates
• Conduct training and performance tracking
• Assess customer behavior and provide data insights to various teams

Qualifications and Skills

• Bachelor's degree, preferably in Marketing or a related field
• At least 5 years of experience in large factory or company sales and marketing department
• Familiarity with online sales trackers and applications
• CRM experience (advantageous)
• Strong technical aptitude and organizational skills

Position Details

• Job Type: Full-Time
• Location: Accra, Ghana
• Category: IT/Telecom