Operations Manager at Ada Rural Bank PLC

Position Overview

Ada Rural Bank PLC seeks a suitably qualified Operations Manager to join our leadership team. The Operations Manager will report to the CEO and be responsible for implementing robust banking operational functions throughout the bank and its branches.

Key Responsibilities

• Coordinate, supervise, monitor, and control all branches and self-service channels (ATMs, Mobile, Apps, Internet, etc.) to deliver value propositions for various customer segments
• Ensure central processing operations are carried out in line with regulatory requirements, standard practices, and the bank's business objectives
• Review and develop, in consultation with management, standard operating policies and procedures
• Prepare reconciliation statements for all internal and suspense accounts
• Investigate and resolve anomalies or outstanding items on internal and suspense account reconciliation statements
• Supervise and monitor treasury management functions, including cash evacuations
• Lead branch teams in developing and maintaining business relationships, deploying financial solutions, acquiring new customers, and deepening existing client relationships

Required Qualifications & Experience

• First Degree in Accounting, Finance, or Banking
• Minimum 5 years of relevant experience in a similar operational or banking management role
• Excellent interpersonal and communication skills
• Strong knowledge of banking principles and rural banking operations
• Proficiency with MS Word, MS Excel, and PowerPoint

Preferred Qualifications

• Master's Degree or full/part professional qualification in banking or related fields (e.g., ACIB, ACCA, ICAG)

Job Details

• Location: Ada, Ghana
• Employment Type: Full-Time
• Category: Banking