Head of Information and Communication Technologies (ICT) at Kofi Annan International Peacekeeping Training Centre (KAIPTC)

We have started building our professional LinkedIn page. Follow Company: Kofi Annan International Peacekeeping Training Centre (KAIPTC) Location: Ghana State: Jobs in Accra Job type: Full-Time Job category: IT/Telecom Jobs in Ghana No views yet Job Description Job Title : Head of Information and Communication Technologies (ICT) Department : Administration Reports to : Director of Administration Supervises : All staff in the ICT Unit JOB PURPOSE

• To formulate, lead and implement information and communication technologies (ICT) strategies to increase the standing and awareness of KAIPTC both internally and externally.

• The overall objective of the positon is to drive both the ICT strategy and the day to day operational ICT services, ensuring that KAIPTC’s staff and clients have appropriate and current technical resources, applications and support to achieve their objectives (onsite and remotely) effectively, securely, and with a competitive and innovative edge.

• The jobholder will be required to deliver a robust and reliable ICT infrastructure for KAIPTC, ensuring a technical platform which will enable KAIPTC to consistently achieve its business objectives.

MAIN DUTIES The duties of the job holder shall include but not limited to:

• Oversee and be directly accountable for the reliability of the entire KAIPTC ICT infrastructure;

• Manage the day-to-day tactical network, security systems and operations for LAN/WAN, telecommunications, and voice systems;

• Ensure proper functioning of the Centre’s enterprise systems;

• Develop and maintain an ICT services management framework;

• Develop and communicate a performance measurement and monitoring framework;

• Assist in the procurement of information systems, equipment and services;

• Develop/update IT-security guidance plan and ensure responsible user management of IT-security and its related policies;

• Evaluate user needs and ensure that ICT facilities meet these needs by the provision of timely and consistent information technology support such as email services, print services, internet services, anti-virus, upgrades etc. for all users;

• Provide technical analysis of ICT systems functionality and present periodic reports to management; and provide hands on interventions;

• Manage the delivery of information systems and technology related projects, as required, including the supervision and certification of the work of external contractors and consultants;

• Establish a tested ICT disaster recovery facility by ensuring that the back-up system of KAIPTC network operates effectively;

• Manage all risks associated with KAIPTC’s technical infrastructure and information systems and ensure conformance to software licensin...