Front of House Office Manager at Safari Valley Resort

About Safari Valley Eco Resort

Safari Valley Eco Resort is the first luxury eco-park resort in Ghana, located on 250 acres in the heart of the lush tropical valley of the Okere district in the Eastern region. The resort is surrounded by incredible natural beauty, exotic wildlife, exquisite flora and fauna, and unspoiled natural landscapes. Safari Valley Eco Resort is an affirmative action and equal opportunity employer, employing over 700 direct and indirect workers.

Position Details

• Job Title: Front of House Manager
• Business Unit: Resort
• Location: Dawu, Okere District, Eastern Region, Ghana
• Contract Type: Fixed Term
• Job Type: Full Time
• Work Arrangement: Onsite
• Reference Number: FOH-001-25

Role Summary

The Front of House Manager is the face of our brand and is responsible for the effective and efficient management of all Front of House operations, including guest welcoming, cabin reservations, call centre, day visitor agents, and public relations. The primary objective is to provide first-class premium service to our valued clientele.

Key Responsibilities

• Ensure fast, efficient, and courteous check-in and check-out procedures for arriving and departing guests
• Prepare budgets and maintain accurate financial records for Front of House operations

What We Offer

• Competitive and attractive salary and benefits package
• Opportunity to work alongside talented leaders and teams
• Investment in training and development through personalized career plans
• Continuous skill development and professional growth