Sales and Marketing Officer

Position Summary

The Sales and Marketing Officer is responsible for supporting the development and execution of sales and marketing strategies aimed at increasing revenue, expanding market share, and strengthening brand presence. The role involves market analysis, customer engagement, promotional activities, and coordination with internal departments to ensure effective service delivery and customer satisfaction.

Employment Details

• Employment Category: Permanent
• Location: Juba, South Sudan

Major Duties & Responsibilities

Sales Development

• Identify and pursue new business opportunities to increase sales revenue
• Maintain relationships with corporate clients, travel agencies, and key partners
• Assist in preparing sales proposals, presentations, and contracts
• Monitor sales performance and prepare periodic reports

Marketing & Promotion

• Support the development and implementation of marketing campaigns and promotional activities
• Conduct market research to identify trends, customer needs, and competitor activities
• Coordinate advertising, branding, and promotional materials
• Represent the company at exhibitions, trade fairs, and networking events

Customer Relationship Management

• Handle customer inquiries and provide timely and professional responses
• Collect and analyse customer feedback to improve services
• Ensure high levels of customer satisfaction and retention

Reporting & Analysis

• Prepare regular sales and marketing performance reports
• Analyse data to measure the effectiveness of marketing initiatives
• Provide recommendations for improvement based on market insights