IT Officer (Maternity Cover)

An established company is recruiting for the following position.

Under the general Supervision of the Innovation & ICT Manager, the IT Officer performs overall ICT support and administration activities including end user support or troubleshooting, installation, configuration administration and management of ICT equipment like servers, desktops, laptops, printers, scanners, switches, UPS, routers, PBX system; supports the acquisition, implementation, and appropriate use of latest ICT technology (hardware, network, software or communication device). DUTIES/TASKSResponsible for first line user support and maintenance or troubleshooting, installation and configuration of PCs, Laptops, UPS, Printers, Scanners, projectors, administration of communication system. Administers the organization LAN/WAN, installs, maintains, and upgrades hardware, software, services, and other networking components and monitors periodically.  Installs and tests software updates and patch programs to support various applications and various desktop, and laptop operation system. Works on the preparation of technical specification and perform pro forma evaluation for ICT equipment and check delivery of ICT equipment as per the specification.Performs data maintenance and integrity activities and ensuring system security and perform critical data backup regularly. Facilitates and provides ICT technical service, advice, and support to all users of the organization and monitor availability, capacity and performance of the ICT infrastructure and applications in regional offices.Ensures MSIE regional offices are linked through LAN/WAN systems and administers and provides support for Client management system that is being implemented in MSIE centers.Provides on the job training to MSIE regional users to support the use of modern ICT in the organization and ensure regional staff to effectively communicate with support office.Conducts other IT related assignments as required.