Deputy General Manager

About the Role

Reporting directly to the General Manager, this role carries full authority and accountability for overseeing administrative, financial, and operational activities across all business units. The position is responsible for translating corporate strategy into actionable operational plans, driving efficiency, managing resources, and fostering a high-performance, compliance-driven organizational culture.

The role ensures efficient management of logistics at coordination and base levels, providing operational, technical, and surge logistics support to field bases. It focuses on ensuring compliance and quality in procurement and logistics processes, strengthening base-level logistics capacity through coaching and gap-filling, supporting coordination and reporting at mission level, and reinforcing emergency response logistics when required.

Key Responsibilities

• Lead, coordinate, and supervise daily operational activities across all business and support divisions
• Ensure operational efficiency, quality, cost control, and alignment with corporate policies and standards
• Partner with the CEO in developing strategic plans, operational budgets, and business priorities
• Translate strategic direction into measurable operational plans and KPIs
• Monitor operational performance and implement corrective actions where required
• Oversee supply chain functions including procurement, inventory, logistics, and distribution
• Ensure compliance with regulatory requirements, export laws, labor laws, food safety standards, and corporate governance
• Collaborate with finance on forecasting, cash flow management, and operational financial reporting
• Promote a culture of accountability, safety, continuous improvement, and performance excellence
• Prepare and present regular operational and performance reports to senior management
• Build and maintain strong relationships with internal and external stakeholders