Medical Representative - Adama Region

About the Role

Droga Pharma PLC seeks a dedicated Medical Representative to promote company products across the Addis-Ababa region. This position involves professional demonstrations, sample distribution, and feedback collection from healthcare professionals to establish a strong brand presence in the market.

Main Responsibilities

• Promote company products to potential and existing customers, guiding them toward purchases
• Identify customer needs and recommend products that best fulfill those requirements
• Deliver impactful presentations to create awareness and understanding of products
• Maintain solid working relationships with new and existing customers through effective communication
• Plan and execute promotional activities within the assigned area (CME, grand rounds, etc.)
• Assess and monitor competitors' products, identifying quality gaps and developing winning strategies
• Resolve customer complaints and queries promptly
• Submit purchase orders to sales and tender personnel in a timely manner
• Adjust promotional tactics based on field testing and new market insights
• Network with relevant stakeholders to identify new business opportunities
• Provide market information and competitor activity updates to Area Sales Manager/Regional Sales Manager/Product Manager
• Prepare and deliver presentations on company products
• Create and maintain detailed master call lists (MCL) and customer contact records
• Track all promotional activities in the company CRM system with current account information
• Plan work schedules and coordinate weekly and monthly timetables with the area sales team
• Develop and maintain strong, ongoing relationships with healthcare professionals
• Stay informed about local health services activities in the assigned area
• Meet and exceed sales targets through strategic promotion planning

Required Qualifications & Skills

• Professional product knowledge and ability to communicate effectively
• Strong relationship-building and networking capabilities
• Strategic thinking and competitive market analysis skills
• Customer service excellence and complaint resolution abilities
• Organizational and time management skills
• CRM system proficiency
• Sales-oriented mindset with target achievement focus