Sales Representative - FMCG (Alcohol / Non-Alcohol Beverages)

About the Company

SAASA B2E is growing and seeking a dynamic, results-driven professional to join our team.

Job Summary

We are looking for a Sales Representative with a strong technical background to promote and sell FMCG beverages (alcohol and non-alcohol products) to corporate clients. This role combines commercial skills (70%) with technical product knowledge (30%), including managing after-sales service and providing technical follow-up.

Main Responsibilities

Sales & Business Development (70%)

• Prospect, identify, and acquire new clients (SMEs, large corporations, institutions)
• Promote and sell FMCG beverage products and solutions
• Propose tailored solutions aligned with each client's business needs
• Prepare commercial offers, negotiate contracts, and close deals effectively
• Meet and exceed monthly and quarterly sales targets
• Deliver compelling presentations to potential clients
• Develop and execute strategic sales action plans to expand market reach

After-Sales Service (SAV) Management

• Handle, follow up, and resolve after-sales service requests in a timely manner
• Coordinate with technical teams for issue resolution
• Manage product returns, exchanges, and warranty processing
• Monitor intervention deadlines and ensure post-purchase customer satisfaction
• Document all service interventions and maintain up-to-date client records

Client Relationship Management

• Build and maintain strong, long-term relationships with clients
• Understand clients' technical and business needs to recommend suitable solutions
• Ensure high levels of customer satisfaction and loyalty
• Act as the primary point of contact throughout the sales and after-sales cycle

Market Intelligence & Reporting

• Monitor technological developments and market trends

Location

Yaoundé, Cameroon