showroom assistant

About the Role

An exciting opportunity has arisen for a motivated professional to join our team as a Showroom Assistant in the Umhlanga area.

Key Responsibilities

• Greet and acknowledge every client that enters the showroom
• Provide effective assistance to customer walk-ins, addressing queries with excellent customer service and relationship management standards
• Support External Sales Representatives with accurate and timely quotations and administration
• Create and prepare accurate quotations for walk-in customers using product knowledge, attention to detail, computer literacy, and effective time management
• Take initiative and follow up dynamically on sales, orders, back orders, and returns
• Maintain comprehensive product and technical knowledge to enhance customer service quality
• Communicate clearly with excellent command of English, demonstrating motivation, enthusiasm, and commitment in all customer interactions (physical, telephonic, and electronic)
• Maintain productivity while continuously learning and growing
• Complete all administration and documentation accurately and in a timely manner
• Comply with all company policies and procedures

Key Requirements

• Matric qualification (tertiary education in a related field is preferred)
• Current, valid, legal South African driver's licence
• Minimum 1+ years of lighting or electrical sales experience in a comparable role (advantageous)
• SYSPRO experience (advantageous)
• Excellent communication skills in English at all levels
• Exceptional confidentiality, attention to detail, and accuracy
• Ability to work weekends and public holidays

About Us

Company: ASSIGN SERVICES (Pty) Ltd

Location: Johannesburg, South Africa