E-Commerce Channel Management

About the Role

An established company is recruiting for an E-Commerce Channel Manager to join their team in Bedfordview, Johannesburg.

Key Responsibilities

• Manage daily operations of e-commerce platform stores, including product listing and delisting, title optimization, and maintenance of product detail pages to ensure accuracy and completeness of product information
• Monitor core e-commerce data, conduct data recording and organization, and promptly report any abnormal findings
• Collaborate with the team to complete platform campaign registrations and execute basic marketing promotions to improve store exposure and sales volume
• Coordinate with supply chain and relevant departments to follow up on product replenishment and delivery, ensuring efficient order fulfillment and handling basic order inquiries and after-sales coordination
• Maintain store reputation by managing customer reviews and improving overall customer experience
• Learn platform rules and operational skills for e-commerce platforms, assist the team in implementing operational strategies, and complete other operational tasks as assigned

Required Qualifications

• Bachelor's Degree
• Minimum 1 year of relevant working experience

Key Competencies

• Honesty and integrity
• Ability to work under pressure
• Strong self-motivation and sense of responsibility
• Ability to analyze and summarize problems and experiences

Work Location

Johannesburg – Bedfordview