Internal Sales Consultant

About the Company

A leading distributor of advanced ICT technologies including Wireless Broadband, Wi-Fi, Networking, Routing, VoIP, IoT, Fibre, Access Control, and IP Surveillance. The company supplies best-in-class ICT products while providing strong after-sales service, technical support, internationally certified training, and flexible finance solutions to customers.

Position Overview

We are seeking an experienced Internal Sales Consultant to join our dynamic sales team. You will be the key point of contact for customers, managing the complete sales cycle and delivering tailored ICT solutions.

Key Responsibilities

• Communicate with customers via phone, email, and in-person to understand requirements and provide competitive quotations
• Establish and build strong relationships with new and existing customers
• Stay current with the company's product portfolio and market trends to confidently recommend solutions
• Manage the complete sales cycle and execute all necessary sales activities
• Process customer orders and ensure follow-through to completion
• Meet sales targets while maintaining high-quality customer service

Required Experience

• 12 years of experience in a similar sales role
• Proficiency with CRM systems (e.g., SAP)
• Matric / Grade 12 certification
• CompTIA N+ certification or equivalent networking qualification

Advantageous Experience & Qualifications

• Background in the IT/ICT industry
• Experience with Wired and Wireless Networking, VoIP, IP Surveillance, or Call Centre environments
• Relevant tertiary qualification (Degree or Diploma)

Required Skills

• Target-driven mindset with proven ability to achieve sales goals
• Strong ability to work under pressure
• Excellent communication and interpersonal skills
• Customer relationship management expertise