Clearing and Forwarding Manager

About the Role

True North Consult Ltd is hiring a Clearing and Forwarding Manager responsible for overseeing all customs clearance and forwarding operations, ensuring compliance with regulatory requirements, and managing efficient movement of goods, particularly petroleum products, across borders. The position will provide leadership to the clearing and forwarding team while ensuring timely, accurate, and cost-effective service delivery.

Position Details

• Employment Type: Full-time
• Location: Kampala, Uganda
• Grade/Level: Management
• Reports to: Operations Manager / Country Manager
• Direct Reports: Customs Declaration Officers, Clearing Clerks, Documentation Officers

Key Responsibilities

Operations Management

• Oversee end-to-end clearing and forwarding operations for imports and exports
• Ensure timely processing of all consignments to avoid delays, demurrage, or penalties
• Monitor workflow and allocate tasks to ensure efficiency and productivity within the team
• Coordinate transportation and delivery of cleared goods to final destinations

Customs Compliance & Regulatory Oversight

• Ensure all customs declarations comply with applicable laws, regulations, and procedures
• Oversee correct tariff classification, valuation, and duty computation
• Maintain compliance with petroleum industry regulations and other government agencies
• Keep abreast of changes in customs laws, tariffs, and trade agreements and implement necessary adjustments

Team Leadership & Supervision

• Lead, supervise, and mentor the clearing and forwarding team
• Set performance targets and monitor team productivity and accuracy
• Provide training and continuous development to enhance team capability
• Ensure adherence to internal policies and procedures