Assistant General Manager (Mnemba Assistant GM)

About the Role

This role represents an excellent career development opportunity. The Assistant General Manager will support the overall leadership and management of Mnemba Island, one of andBeyond's premier luxury hospitality destinations.

Location

Mnemba Island, Zanzibar, Tanzania

Position Overview

The successful candidate will assist the General Manager in overseeing daily operations, delivering exceptional guest experiences, managing administrative and financial functions, supporting conservation and community initiatives, and ensuring operational excellence across all departments.

This position requires a highly motivated hospitality professional with strong leadership capabilities, exceptional attention to detail, and a passion for luxury service delivery. You will play a key role in maintaining and enhancing the renowned andBeyond guest experience while supporting staff development, project implementation, stakeholder engagement, and strategic business objectives.

Key Responsibilities

• Assist the General Manager in leading and managing all aspects of Mnemba Island operations
• Support operational departments to ensure delivery of exceptional guest experiences and andBeyond service standards
• Work closely with the Operations Manager and Hospitality Manager to maintain smooth daily operations
• Participate in guest interactions, including check-ins, room allocations, and personalized guest services
• Oversee and support the activities of Housekeeping, Butler Services, and Kitchen operations
• Assist in managing operational expenditure (OPEX) and capital expenditure (CAPEX) budgets
• Coordinate uniform procurement and manage bi-annual procurement activities