Assistant Commercial Officer -II (Customer Services)

An exciting opportunity has arisen for a motivated professional.

Assistant Commercial Officer -II (Customer Services) 2026-05-20T07:39:20+00:00

Tanzania Railways Corporation ( TRC )

FULL_TIME

Dar es Salaam Dar es Salaam 00000 Tanzania

Transportation, Distribution, and Logistics Customer Service, Sales & Retail, Advertising & Marketing, Communications & Writing, Business Operations, Transportation & Logistics, Civil & Government

TZS

MONTH

2026-06-01T17:00:00+00:00

8 Duties and Responsibilities

To inform passengers on the expected arrivals and departures of trains; To respond to passengers /customers’ complaints, queries and request or any other relevant information; Promote company’s product and services; iv. Identify needs/wants of customers; Make available product brochures for customers; Provide pricing and delivery information to customers; Suggest possible solutions whenever there is a malfunction in a service; Educate customers on deals and promotions the company is offering; Greet customers in the warmest possible way and find out their problem or reason for calling; Assist in selling products and services; xi. Provide safely education to customers; To perform any other relevant duties that may be assigned by the supervisor

Qualifications Holder of Ordinary Diploma (NTA Level 6) in Public Relations/Marketing, Business Administration majoring in Marketing and Public Relations, or equivalent qualifications from recognized Institutions.  To inform passengers on the expected arrivals and departures of trains;To respond to passengers /customers’ complaints, queries and request or any other relevant information;Promote company’s product and services;Identify needs/wants of customers;Make available product brochures for customers;Provide pricing and delivery information to customers;Suggest possible solutions whenever there is a malfunction in a service;Educate customers on deals and promotions the company is offering;Greet customers in the warmest possible way and find out their problem or reason for calling;Assist in selling products and services;Provide safely education to customers;To perform any other relevant duties that may be assigned by the supervisor Computer literacy Ordinary Diploma (NTA Level 6) in Public Relations/Marketing, Business Administration majoring in Marketing and Public Relations, or equivalent qualifications from recognized Institutions.Computer literacy

associate degree

No Requirements JOB-6a0d6528a917f

Vacancy title:Assistant Commercial Officer -II (Customer Services) [Type: FULL_TIME, Industry: Transportation, Distribution, and Logistics, Category: Customer Service, Sales & Retail, Advertising & Marketing, Communications & Writing, Business Operations, Transportation & Logistics, Civil & Government] Jobs at:Tanzania Railways Corporation ( TRC ) Deadline of this Job:Monday, June 1 2026 Duty Station:Dar es Salaam | Dar es Salaam SummaryDate Posted: Wednesday, May 20 2026, Base Salary: Not Disclosed

Similar Jobs in Tanzania Learn more about Tanzania Railways Corporation ( TRC ) Tanzania Railways Corporation ( TRC ) jobs in Tanzania

JOB DETAILS:Duties and Responsibilities

To inform passengers on the expected arrivals and departures of trains; To respond to passengers /customers’ complaints, queries and request or any other relevant information; Promote company’s product and services; iv. Identify needs/wants of customers; Make available product brochures for customers; Provide pricing and delivery information to customers; Suggest possible solutions whenever there is a malfunction in a service; Educate customers on deals and promotions the company is offering; Greet customers in the warmest possible way and find out their problem or reason for calling; Assist in selling products and services; xi. Provide safely education to customers; To perform any other relevant duties that may be assigned by the supervisor

Qualifications Holder of Ordinary Diploma (NTA Level 6) in Public Relations/Marketing, Business Administration majoring in Marketing and Public Relations, or equivalent qualifications from recognized Institutions.  Work Hours: 8 Experience: No Requirements Level of Education: associate degree Job application procedureApplication Link:Click Here to Apply Now

All Jobs | QUICK ALERT SUBSCRIPTION