Office secretary

About the Role

The Back Office Secretary is a crucial role in our company, ensuring smooth operations behind the scenes. This position is based in Kisemvule, and the candidate must be willing to relocate to this location.

Key Responsibilities

• Handle daily administrative duties such as scheduling, correspondence, and data entry
• Provide customer service support and assistance to customers, both in person and over the phone
• Maintain and update databases, including customer information and data management
• Facilitate communication between departments and ensure that information flows effectively
• Assist with accounting and financial reporting tasks
• Support the Managing Director with daily business and personal tasks
• Work closely with department heads, external consultants, and service providers

Required Qualifications

• Diploma or Degree in Economics, Communication, Marketing, or any related field
• Minimum three years' experience in either agro-business (farmer groups, buyers, traders, transporters, input suppliers, or processors) or trade and export-related fields
• Valid car driving license

Required Skills & Competencies

• Strong organizational skills and attention to detail
• Proven communication skills – both verbal and written
• Proficiency in spoken and written English and Kiswahili (additional language skills are an asset)
• Advanced social media and marketing skills
• Advanced computer skills, including MS Office and MS Excel
• Ability to work well in a team environment

Employment Details

Position Type: Full-time

Location: Kisemvule, Pwani, Tanzania

Industry: Consulting, Agribusiness, and Agricultural Services

Company: ITM Tanzania Limited