ICT Officer

About the Position

Organization: Iringa Hope

Location: Iringa, Tanzania

Employment Type: Full-time

Reporting to: General Manager

Transportation: Motorcycle provided

Key Responsibilities

• Manage and maintain the organization's ICT systems, software, and hardware infrastructure
• Provide technical support and troubleshooting for staff and organizational systems
• Manage and update the organization's website, ensuring content is current and functional
• Manage and grow the organization's social media accounts, ensuring regular updates and engagement
• Support the documentation of success stories, photos, and digital content for communication and reporting purposes
• Take photographs and assist in producing visual materials for organizational publications and reports
• Ensure data security, system backups, and proper management of digital files
• Support the implementation and maintenance of internal digital systems and databases
• Assist in the development and improvement of digital communication tools
• Perform other ICT-related duties as assigned by management

Required Qualifications and Experience

• Bachelor's degree in Information and Communication Technology, Computer Science, Information Systems, or a related field
• At least 2 years of relevant experience in ICT support, systems management, or digital communications
• Experience in website management and social media administration
• Valid driving license
• Strong problem-solving and organizational skills
• Ability to work independently and support multiple teams

Desired Skills

• Strong ICT troubleshooting skills
• Good communication and documentation skills
• Basic skills in photography, graphic design, or multimedia documentation