Offering Employment

A dynamic team is expanding and looking for the right talent.

IMAGINATIVE PRINT | Ballito, KwaZulu-Natal

FRONT OFFICE RETAIL ASSISTANT

Print & Branding Industry · Full-Time · Ballito

About the Role: Imaginative Print is a fast-paced printing and branding company specialising in signage, printing, apparel branding, promotional products, graphic production, and custom print solutions. We are looking for a reliable, energetic, and computer-literate team member to join our front office team.

Position Overview

The successful candidate will work directly with customers in a busy retail and production environment, assisting clients with print and branding projects from enquiry through to production coordination. This role suits someone who is organised, confident with computers, enjoys working with people, and can handle pressure while maintaining excellent customer service.

Key Responsibilities: ▸ Assist walk-in, email, WhatsApp, and telephone customers

▸ Help clients prepare and complete print and branding orders

▸ Capture quotes, invoices, and job information accurately

▸ Coordinate jobs between sales, design, and production departments

▸ Follow up with clients regarding artwork, approvals, and collections

▸ Operate efficiently in a high-volume environment

▸ Maintain professional communication and customer service standards

▸ Ensure jobs are processed correctly and on time

▸ General front office administration and support

Requirements: ▸ Excellent computer skills (essential)

▸ Strong communication and customer service ability

▸ Ability to multitask in a busy work environment

▸ Good organisational and problem-solving skills

▸ Ability to work well within a team

▸ Professional appearance and attitude

▸ Attention to detail and accuracy

▸ Previous retail, admin, or print industry Experience: advantageous

Beneficial Skills

Experience: with any of the following will be advantageous:

▸ Microsoft Office Suite

▸ Email and WhatsApp Business communication

▸ Quoting or invoicing systems

▸ Graphic design knowledge

▸ Printing or branding industry experience

▸ Social media or online customer communication

The Personality We Are Looking For

▸ Friendly, approachable, and confident with customers

▸ Fast learner who adapts quickly to new systems and processes

▸ Able to work under pressure without compromising quality

▸ Self-motivated, dependable, and consistent

▸ Positive attitude and genuine team player

How to Apply: Please send the following to: [voir contact]

▸ Your CV

▸ A recent photograph

▸ Your salary expectation

▸ At least two contactable references

Only shortlisted candidates will be contacted.

Imaginative Print (Pty) Ltd · Junction Mall, Ballito & Anford Park, Garlicke Drive, Ballito