UAT & Clinical Quality Tester

About the Role

Reporting to: Implementation & Deployment Manager, with functional link to Technical Lead (AI/EMR)

Location: Kigali, Rwanda (with regular travel to health facilities)

Type: Full-time

About eFiche

eFiche is a Rwanda-based digital health company building AI-enabled clinical tools for nurses and midwives across Rwanda's primary health care system. Our AI outputs — clinical decision support recommendations, risk flags, prescribing guidance, danger sign alerts — must be not only technically functional but clinically accurate, contextually appropriate, and aligned with Rwanda's national clinical guidelines. Validating this across an expanding portfolio of clinical workflow domains requires someone who bridges the technical and clinical worlds with equal confidence.

Purpose of the Role

The UAT & Clinical Quality Tester conducts structured user acceptance testing at health facilities and validates AI output quality across multiple clinical workflow modules, ensuring each module is both usable and clinically appropriate before and during scale-up.

Key Responsibilities

• Design and execute structured UAT test plans at pilot and scale-up facilities for each workflow module, engaging nurses, midwives, and other frontline users as primary testers
• Document user feedback, usability issues, and workflow friction points per module; synthesise findings for the product and training teams
• Work with the Clinical Trainer and Clinical Pharmacy Advisor to develop and maintain a clinical validation rubric for each workflow module
• Validate AI output quality against those rubrics, tracking concordance with Rwanda national clinical guidelines per workflow
• Flag anomalies, recurring errors, or clinically unsafe outputs to the Technical Lead promptly, with clear documentation