Inbound Sales And Conversion Specialist : Kumba Greentech - Expiry Date: 2026-08-07

Job Overview

We are seeking a dedicated Inbound Sales and Conversion Specialist to join a confidential organization within the green technology sector. This role is ideal for a results-driven professional who excels at converting inbound inquiries into successful sales and fostering long-term customer relationships.

Role Details

• Position: Inbound Sales and Conversion Specialist
• Contract Type: Full-time or 3-month performance-based contract, with possibility of extension
• Location: Remote or hybrid — strong availability during Zimbabwean business hours required
• Reports To: Operations Coordinator

Key Responsibilities

• Handle incoming sales inquiries via phone, email, and live chat, converting leads into customers
• Guide prospects through the sales process, addressing questions and overcoming objections
• Maintain accurate records of all interactions and sales activities in the CRM system
• Collaborate with the operations team to ensure seamless handoffs and customer satisfaction
• Meet or exceed monthly sales targets and conversion rate goals

Qualifications and Skills

• Proven experience in inbound sales, customer service, or a related field
• Excellent verbal and written communication skills in English
• Strong active listening and problem-solving abilities
• Comfortable using CRM software and basic office tools
• Self-motivated with the ability to work independently in a remote environment
• Availability during standard Zimbabwean business hours

Additional Information

This is a confidential position with the possibility of transitioning to a permanent role based on performance. Candidates must be located in or able to work during Zimbabwean business hours.