General Manager, Home Technology at Reputable Company

Job Summary

Provide strategic leadership and end-to-end oversight of the Home Technology ecosystem by steering the planning, enablement, delivery, and performance of the Fixed Broadband (FBB) and Fiber-to-the-Home (FTTH) business. This role drives long-term technology evolution, operational excellence, and commercial impact of broadband offerings by aligning network capabilities, product innovation, and customer experience.

The General Manager ensures seamless coordination of broadband solutions and operations teams to secure market-leading service quality, accelerate broadband expansion, and deliver sustainable growth across consumer and SME segments.

Reporting Structure

• Technically reports to: Chief Technology Officer
• Administratively reports to: Chief Home Officer

Key Responsibilities

• Provide senior technical leadership in shaping the Fixed Broadband (FBB) and FTTH technology vision, policies, and architectural guidelines, ensuring alignment with Group standards and market evolution
• Direct the long-term Home Technology strategy covering network planning and technology evolution, FWA strategy on licensed/unlicensed bands, FTTH rollout, home network capacity, service platforms, technical product development, and broadband enablement capabilities
• Oversee execution of all major broadband network transformation and capacity programs including end-to-end program management of all Home & FBB infrastructure and Backoffice enablement projects, ensuring timely delivery, resilience, customer experience impact, and strict compliance with health, safety, and environmental and operational standards
• Drive cross-functional technology integration between Broadband Solutions, Broadband Operations, Commercial Planning, Digital, and Customer Operations to achieve seamless product launches

Job Details

• Location: Accra, Ghana
• Employment Type: Full-Time
• Category: IT/Telecom