General Manager, Home Technology at MTN Ghana

Job Summary

Provide strategic leadership and end-to-end oversight of MTN Ghana's Home Technology ecosystem by steering the planning, enablement, delivery, and performance of the Fixed Broadband (FBB) and Fiber-to-the-Home (FTTH) business. The role drives long-term technology evolution, operational excellence, and commercial impact of broadband offerings by aligning network capabilities, product innovation, and customer experience. The General Manager ensures seamless coordination of broadband solutions and operations teams to secure market-leading service quality, accelerate broadband expansion, and deliver sustainable growth across consumer and SME segments.

Key Responsibilities

• Provide senior technical leadership in shaping the Fixed Broadband (FBB) and FTTH technology vision, policies, and architectural guidelines, ensuring alignment with MTN Group standards and market evolution
• Direct the long-term Home Technology strategy—covering network planning and technology evolution, Fixed Wireless Access (FWA) strategy on licensed/unlicensed bands, FTTH rollout, home network capacity, service platforms, technical product development, and broadband enablement capabilities
• Oversee execution of all major broadband network transformation and capacity programs, including end-to-end program management of all Home & FBB infrastructure and back-office enablement projects, ensuring timely delivery, resilience, customer experience impact, and strict compliance with SHE (Safety, Health, and Environment) and operational standards
• Drive cross-functional technology integration between Broadband Solutions, Broadband Operations, Commercial Planning, Digital, and Customer Operations to achieve seamless product launch, onboarding, service delivery, and operational support
• Ensure that operational and technology units implement best practices and maintain performance excellence across all broadband services

Job Details

• Company: MTN Ghana
• Location: Accra, Ghana
• Job Type: Full-Time
• Category: IT/Telecom