After Sales Manager

Lead and manage the after-sales team to achieve sales targets and enhance customer satisfaction.Develop and implement strategies to improve after-sales service processes and customer engagement.Monitor customer feedback and resolve issues promptly to maintain high service standards.Collaborate with sales and technical teams to ensure seamless transition from sales to after-sales service.Analyze sales data and customer trends to identify opportunities for improvement and growth.Train, mentor, and support team members to enhance their skills and performance.Create and maintain strong relationships with key clients to foster loyalty and repeat business.Prepare regular reports on after-sales performance and present findings to senior management.Manage budgets related to after-sales services and ensure cost-effective operations.Ensure compliance with company policies and industry regulations in all after-sales activities.