Customer Service Officer I (Addis Ababa Branches)

About the Role

We are seeking a qualified candidate for the position of Customer Service Officer I at our Addis Ababa branches. In this role, you will be responsible for delivering exceptional front office customer service support and managing a variety of customer transactions.

Key Responsibilities

• Provide front office customer service support at the branch
• Handle and verify account maintenance transactions
• Process payment and collection transactions
• Respond to customer enquiries and requests
• Execute cash and non-cash transactions
• Address all customer requests and concerns at the branch

About Ahadu Bank S.C

Join Ahadu Bank S.C in Addis Ababa, Ethiopia, and become part of our dynamic team committed to excellent customer service.