Superviseur de télévendeurs enligne
Confidentiel
Abidjan, Côte d'Ivoire
Publiée il y a 1 jour · Expire dans 1 mois
Description du poste
Dans le cadre de ses activités, l'entreprise propose cette opportunité.
English speakers only):
knowledge/skills:
conversation evaluation
skills in providing feedback
analytical skills
fluency in english and french
functionality:
evaluating call recordings of operators
providing feedback on evaluation results
preparing and analysing reports
forming recommendations to improve the quality of operators' work
communication with remote sites
requirements for remote employees:
availability of a personal computer
availability of a headset
a stable internet connection, not less than 5 mbps
ability to provide a workplace without extraneous noise
(apply in whatsapp)
English speakers only):
knowledge/skills:
conversation evaluation
skills in providing feedback
analytical skills
fluency in english and french
functionality:
evaluating call recordings of operators
providing feedback on evaluation results
preparing and analysing reports
forming recommendations to improve the quality of operators' work
communication with remote sites
requirements for remote employees:
availability of a personal computer
availability of a headset
a stable internet connection, not less than 5 mbps
ability to provide a workplace without extraneous noise
(apply in whatsapp)