Customer Experience Manager- Micro Insurance & Financial Services Sbu - Expiry Date: 2026-07-24

Overview

We are looking for a highly skilled, customer-centric leader to join our Micro Insurance & Financial Services Strategic Business Unit in the role of Customer Experience Manager. This strategic leadership opportunity is ideal for an innovative professional who will define the customer journey, enhance brand presence, foster enduring relationships with stakeholders, and accelerate revenue growth through effective customer acquisition and retention initiatives.

Key Responsibilities

• Design and implement customer experience strategies that drive business growth
• Strengthen brand image and loyalty through exceptional service delivery
• Build and maintain strong relationships with all key stakeholders
• Lead customer acquisition and retention programmes to maximise revenue
• Ensure a seamless and positive customer journey across all touchpoints

Location

Zimbabwe

Application Deadline

24 July 2026

Application Process

To apply, please submit your application using the standard procedures provided by the employer. Only shortlisted candidates will be contacted.