SWECOM is looking for a Call Center Agent

About the Position

SWECOM is seeking a Call Center Agent to strengthen its team. This role is based in Douala, Cameroon.

Key Responsibilities

As a Call Center Agent, you will handle customer interactions, provide support, and achieve performance targets in a fast-paced environment.

Job Requirements

• Minimum High School Certificate (Bachelor's degree in Telecommunications preferred)
• Demonstrated experience in a call center or customer service environment
• Outstanding communication skills in English and/or French
• Strong listening and problem-solving capabilities
• Ability to perform under pressure and achieve targets
• Basic computer proficiency

Application Process

Interested candidates should submit a complete application package including:

• Motivation letter
• Curriculum vitae (CV)
• Copies of degrees and certificates
• National ID card (CNI) or birth certificate

Submission Details

Applications must be complete to be considered. Deadline: ASAP.

Please contact SWECOM for submission details and alternative contact information.