Service Center Supervisor - Soroti

About the Role

SanlamAllianz Life Uganda offers a strong platform to build a career in life insurance operations within a reputable, customer-focused organisation. This role provides hands-on exposure to customer experience, policy retention, underwriting support, and distribution operations, with clear opportunities for professional growth.

Who Should Apply

This role suits a practical and customer-oriented insurance professional who enjoys coordinating service delivery, supporting agents, and solving customer issues. You should be comfortable taking ownership, guiding others informally, and working across teams to deliver consistent service outcomes.

Key Requirements

• Bachelor's degree in Business Administration, Insurance, Finance, or a related field
• At least 2-5 years' experience in insurance operations, customer service, underwriting support, or a service center role
• High attention to detail and ability to manage multiple service priorities
• Professional insurance qualification (added advantage)
• Exposure to life insurance servicing, customer retention, or distribution support (preferred)

Job Details

• Position: Service Center Supervisor
• Location: Soroti, Uganda
• Employment Type: Full-time
• Industry: Professional Services
• Category: Management, Business Operations, Customer Service
• Employer: Sanlam Life Insurance Uganda Limited