Chief Digital & Experience Officer (CDXO)

Entreprise non précisée

CDI

Publiée il y a 3 jours · Expire dans 1 mois

Description du poste

About Ecofleet Solutions Ltd.

Ecofleet Solutions Ltd is a government-owned company mandated to transform and modernize public transport service delivery in the City of Kigali. Its mission is to enhance efficiency, reliability, and accessibility of the transport system through data-driven planning, route optimization, fleet management, and close coordination with stakeholders. By setting and enforcing service standards, Ecofleet ensures that Kigali’s growing population has access to safe, reliable, and commuter-friendly transport services.

The company plays a strategic role in managing the city’s bus fleet, including planning renewals to maintain a modern and efficient system, while embracing green mobility solutions such as electric buses to align with Rwanda’s climate goals. Technology underpins Ecofleet’s operations through intelligent transport systems (ITS), GPS tracking, digital performance dashboards, and automated inspections that improve transparency and responsiveness. In addition, Ecofleet oversees shared transport infrastructure—depots, terminals, and bus stops—and manages a unified digital fare collection system that promotes cashless payments, standardizes fares, and ensures accountability. Together, these efforts position Ecofleet as a central driver of Kigali’s sustainable, smart, and integrated public transport future.

Purpose for Recruiting

Ecofleet Solutions Ltd is seeking competent, self-motivated, and results-oriented individuals to join its team across various departments and roles. A skilled and solution-driven workforce is essential to supporting Ecofleet’s vision of delivering efficient, reliable, and commuter-friendly public transport services in Kigali. By fostering talent that aligns with innovation, operational excellence, and sustainability, Ecofleet ensures its services remain responsive, resilient, and future-ready.

Job Title: Chief Digital & Experience Officer (CDXO)1

Reports To: Chief Executive Officer (CEO)

Department: Executive Location: Kigali, Rwanda Job Type: Full-time

Role Summary

The CDXO leads Ecofleet digital transformation and innovation agenda, ensuring that digital tools, platforms, and systems drive operational efficiency, customer satisfaction, and future readiness. This role oversees enterprise IT, data systems, cybersecurity, platform integration, and digital experience design; bridging business needs with scalable, secure, and user-centric technology solutions.

Scope of the Role

Enterprise IT & Cloud Infrastructure: Managing ERP, cloud platforms, business systems, and internal tools.
Cybersecurity & Data Privacy: Securing digital assets and ensuring regulatory compliance.
Customer Digital Experience: Designing seamless, intuitive digital journeys for all user segments.
Innovation & Advanced Tech: Driving the adoption of AI, data analytics, and automation.
Systems Integration: Overseeing interoperability between platforms—including payment vendors, digital service providers, and back...