Terms of Reference for Consultant to Review and Revise Human Resources, Administrative, Management, Operational Policies and Procedures
Entreprise non précisée
Fixed-term
Published 1 month from now · Expires 3 weeks from now
Job description
Terms of Reference
Consultant to Review and Revise Human Resources, Administrative, Management, Operational Policies and
Procedures
Background
King Faisal Hospital Rwanda Foundation (KFHRF) supports health service delivery, training, research, and health systems strengthening in Rwanda. As KFHRF’s portfolio of donor-funded programs, grants, and institutional partnerships expands, there is a need to review, update, and validate its existing human resources, administrative management, operational manual, travel policies to ensure alignment with international best practices, donor compliance requirements, and applicable Rwandan laws and regulations.
In this regard, KFHRF seeks to engage an experienced consultant to conduct a comprehensive review and revision of its existing Human Resources, Administrative and Management, Operational SOP, Travel policies, including the development or refinement of standard operating procedures (SOPs) and template forms to support consistent implementation. The Consultant will propose areas for revision, missing policies or guidelines, develop them and then facilitate a validation session with KFHRF stakeholders.
Scope of Work
The consultant will undertake the following tasks:
Policy Review and Gap Analysis
Review existing KFHRF policies, manuals, and practices related to:
Human Resource policy and procedures manual
Employment and employees documents
Leave management
Performance management and staff development plan
Staff onboarding and onboarding
Templates and different forms
Contract and other templates
Administrative Management Manual
Operational Manual
Conduct a gap analysis against:
International best practices (e.g., NGO HR management and Administrative procedure standards)
Common donor requirements (e.g., government, multilateral, philanthropic funders)
Best practices of International Organizations based in Rwanda
Rwandan labor law and other regulations
Policy Revision and Development
Revise and harmonize KFHRF policies as reviewed above
Ensure clear role definitions, approval authorities, and segregation of duties.
Facilitate a validation session with KFHRF stakeholders for feedback, revision, and validation of the revised policies and procedures
SOPs and Template Development
Develop or revise practical SOPs and standardized templates, including but not limited to:
Leave request forms
Interview grid and metrics
Recruitment SOPs (e.g., requisitions, announcement, shortlisting, communication, hiring process, and contract offer)
Template forms, including but not limited to:
Hiring approval form
Leave template
Recruitment evaluation form
Disciplinary action forms
Training requisition forms
Validation and Capacity Building
Facilitate validation meetings with KFHRF leadership and relevant staff
Incorporate feedback into final documents
Provide a briefing or orientation session to staff on revised policies and SOPs
Deliverables
The consultant will submit the follow...
Consultant to Review and Revise Human Resources, Administrative, Management, Operational Policies and
Procedures
Background
King Faisal Hospital Rwanda Foundation (KFHRF) supports health service delivery, training, research, and health systems strengthening in Rwanda. As KFHRF’s portfolio of donor-funded programs, grants, and institutional partnerships expands, there is a need to review, update, and validate its existing human resources, administrative management, operational manual, travel policies to ensure alignment with international best practices, donor compliance requirements, and applicable Rwandan laws and regulations.
In this regard, KFHRF seeks to engage an experienced consultant to conduct a comprehensive review and revision of its existing Human Resources, Administrative and Management, Operational SOP, Travel policies, including the development or refinement of standard operating procedures (SOPs) and template forms to support consistent implementation. The Consultant will propose areas for revision, missing policies or guidelines, develop them and then facilitate a validation session with KFHRF stakeholders.
Scope of Work
The consultant will undertake the following tasks:
Policy Review and Gap Analysis
Review existing KFHRF policies, manuals, and practices related to:
Human Resource policy and procedures manual
Employment and employees documents
Leave management
Performance management and staff development plan
Staff onboarding and onboarding
Templates and different forms
Contract and other templates
Administrative Management Manual
Operational Manual
Conduct a gap analysis against:
International best practices (e.g., NGO HR management and Administrative procedure standards)
Common donor requirements (e.g., government, multilateral, philanthropic funders)
Best practices of International Organizations based in Rwanda
Rwandan labor law and other regulations
Policy Revision and Development
Revise and harmonize KFHRF policies as reviewed above
Ensure clear role definitions, approval authorities, and segregation of duties.
Facilitate a validation session with KFHRF stakeholders for feedback, revision, and validation of the revised policies and procedures
SOPs and Template Development
Develop or revise practical SOPs and standardized templates, including but not limited to:
Leave request forms
Interview grid and metrics
Recruitment SOPs (e.g., requisitions, announcement, shortlisting, communication, hiring process, and contract offer)
Template forms, including but not limited to:
Hiring approval form
Leave template
Recruitment evaluation form
Disciplinary action forms
Training requisition forms
Validation and Capacity Building
Facilitate validation meetings with KFHRF leadership and relevant staff
Incorporate feedback into final documents
Provide a briefing or orientation session to staff on revised policies and SOPs
Deliverables
The consultant will submit the follow...