Airport Guest Relations & Operations
Entreprise non précisée
Internship
Published 4 days ago · Expires 3 weeks from now
Job description
About Ecofleet Solutions Ltd.
Ecofleet Solutions Ltd is a government-owned company mandated to transform and modernize public transport service delivery in the City of Kigali. Its mission is to enhance efficiency, reliability, and accessibility of the transport system through data-driven planning, route optimization, fleet management, and close coordination with stakeholders. By setting and enforcing service standards, Ecofleet ensures that Kigali’s growing population has access to safe, reliable, and commuter-friendly transport services.
The company plays a strategic role in managing the city’s bus fleet, including planning renewals to maintain a modern and efficient system, while embracing green mobility solutions such as electric buses to align with Rwanda’s climate goals. Technology underpins Ecofleet’s operations through intelligent transport systems (ITS), GPS tracking, digital performance dashboards, and automated inspections that improve transparency and responsiveness. In addition, Ecofleet oversees shared transport infrastructure—depots, terminals, and bus stops—and manages a unified digital fare collection system that promotes cashless payments, standardizes fares, and ensures accountability. Together, these efforts position Ecofleet as a central driver of Kigali’s sustainable, smart, and integrated public transport future.
Purpose for Recruiting
Ecofleet Solutions Ltd is seeking competent, self-motivated, and results-oriented individuals to join its team across various departments and roles. A skilled and solution-driven workforce is essential to supporting Ecofleet’s vision of delivering efficient, reliable, and commuter-friendly public transport services in Kigali. By fostering talent that aligns with innovation, operational excellence, and sustainability, Ecofleet ensures its services remain responsive, resilient, and future-ready.
Professional Internship: Airport Guest Relations & Operations (4)
Role Overview
Ecofleet is offering an immersive professional internship for a motivated recent graduate eager to launch a career in international hospitality and logistics. This role serves as a bridge between your academic studies and high-level operations, providing hands-on experience at our airport Helpdesk.
As the first point of contact for international travelers and VIP partners, you will apply your degree in Tourism, Hospitality Management, or Communications to represent our brand in a dynamic, global environment. You will receive direct mentorship to help you master the standards of professional guest relations and operational excellence.
Key Responsibilities
Guest Services Support: Assist in managing the Helpdesk as the welcoming face of Ecofleet, providing clear guidance and refined service to international travelers.
VIP Liaison: Support the on-site logistics for visiting donors and VIP partners, learning to manage professional receptions and stakeholder relationships from arrival to departure.
Multilingual Engagemen...
Ecofleet Solutions Ltd is a government-owned company mandated to transform and modernize public transport service delivery in the City of Kigali. Its mission is to enhance efficiency, reliability, and accessibility of the transport system through data-driven planning, route optimization, fleet management, and close coordination with stakeholders. By setting and enforcing service standards, Ecofleet ensures that Kigali’s growing population has access to safe, reliable, and commuter-friendly transport services.
The company plays a strategic role in managing the city’s bus fleet, including planning renewals to maintain a modern and efficient system, while embracing green mobility solutions such as electric buses to align with Rwanda’s climate goals. Technology underpins Ecofleet’s operations through intelligent transport systems (ITS), GPS tracking, digital performance dashboards, and automated inspections that improve transparency and responsiveness. In addition, Ecofleet oversees shared transport infrastructure—depots, terminals, and bus stops—and manages a unified digital fare collection system that promotes cashless payments, standardizes fares, and ensures accountability. Together, these efforts position Ecofleet as a central driver of Kigali’s sustainable, smart, and integrated public transport future.
Purpose for Recruiting
Ecofleet Solutions Ltd is seeking competent, self-motivated, and results-oriented individuals to join its team across various departments and roles. A skilled and solution-driven workforce is essential to supporting Ecofleet’s vision of delivering efficient, reliable, and commuter-friendly public transport services in Kigali. By fostering talent that aligns with innovation, operational excellence, and sustainability, Ecofleet ensures its services remain responsive, resilient, and future-ready.
Professional Internship: Airport Guest Relations & Operations (4)
Role Overview
Ecofleet is offering an immersive professional internship for a motivated recent graduate eager to launch a career in international hospitality and logistics. This role serves as a bridge between your academic studies and high-level operations, providing hands-on experience at our airport Helpdesk.
As the first point of contact for international travelers and VIP partners, you will apply your degree in Tourism, Hospitality Management, or Communications to represent our brand in a dynamic, global environment. You will receive direct mentorship to help you master the standards of professional guest relations and operational excellence.
Key Responsibilities
Guest Services Support: Assist in managing the Helpdesk as the welcoming face of Ecofleet, providing clear guidance and refined service to international travelers.
VIP Liaison: Support the on-site logistics for visiting donors and VIP partners, learning to manage professional receptions and stakeholder relationships from arrival to departure.
Multilingual Engagemen...