Sales Development Manager (Capability Manager)

Job PurposeBuilding the capabilities and competencies of the sales community, supporting the facilitation and recruitment of exceptional talent, supporting and implementing the sales way with tools, templates, and processes, fostering partnerships with internal and external players, and enabling the commercial community to develop and grow talent in order to achieve the company's objectives.Key Roles and ResponsibilitiesSales Capability & Talent DevelopmentDesign, implement, and continuously improve sales capability development programs aligned with the company’s commercial strategy.Build the competencies of the sales team through structured learning initiatives, coaching frameworks, and performance support tools.Support the identification, development, and retention of high-potential sales talent across the organization.Sales Way, Tools & ProcessesSupport the implementation and continuous improvement of the company’s sales way, including standardized tools, templates, methodologies, and processes.Ensure consistent adoption of sales best practices across all sales channels and teams.Collaborate with sales leadership to embed performance management, execution discipline, and accountability standards within the sales community.Recruitment & Onboarding SupportSupport the facilitation and recruitment of exceptional sales talent in collaboration with HR and Sales leadership.Contribute to the development and delivery of effective onboarding programs to accelerate new sales hires’ productivity.Stakeholder & Partnership ManagementFoster strong partnerships with internal stakeholders such as Marketing, HR, Finance, and Operations to align sales development initiatives.Build and manage relationships with external partners, consultants, and training providers to support sales capability building.Performance Enablement & Continuous ImprovementEnable the commercial community to grow and develop talent through coaching, mentoring, and feedback mechanisms.Monitor the effectiveness of sales development initiatives using relevant KPIs and performance metrics.Identify gaps, trends, and improvement opportunities within the sales organization and recommend actionable solutions.Key Performance Indicators (KPIs)Improvement in sales capability and competency assessment resultsSales productivity and performance improvement metricsTime-to-productivity for new sales hiresAdoption rate of sales tools, templates, and processesSales talent retention and internal promotion ratesSkills & CompetenciesStrong understanding of sales methodologies, tools, and performance management systemsExcellent coaching, facilitation, and stakeholder management skillsStrategic thinking with strong execution capabilityStrong analytical and problem-solving skillsExcellent communication and presentation skillsBehavioral CompetenciesResults-driven and performance-orientedStrong collaboration and partnership mindsetContinuous improvement and learning orientationHigh integrity and professionalism