Loan Collection Officers

About the Role

A reputable organization seeks a dedicated individual to manage the bank's written-off portfolio and loans at risk of write-off. In this role, you will recommend and implement remedial actions to increase the bank's profitability by collecting all monies owed to the bank, in accordance with the bank's recovery policy and existing laws.

Purpose of the Role

To manage the bank's written-off portfolio and loans at risk of write-off, recommend and implement remedial action for purposes of increasing the bank's profitability by collecting all monies owed to the bank as guided by the bank's recovery policy and existing laws.

Main Responsibilities

• Review the delinquent portfolio thoroughly to ascertain the causes of default and recommend timely remedial action
• Classify existing and future delinquent accounts into Watch, Substandard, Loss, and Written-off categories to provide suitable remedial action for each category
• Identify, review, and assign loan accounts to external debt collectors upon approval, and monitor closure of such accounts by court bailiffs
• Manage the Portfolio at Risk (PAR) of top large loans in your division and ensure it is managed within institutional acceptable levels
• Provide proactive initiatives intended to minimize the number of loans classified under the loss category, which affects Net Book Value (NBV)
• Initiate recovery proceedings for non-performing accounts in close coordination with Manager Loan Collections, Legal department, and external debt collectors
• Plan, coordinate with branch management, and implement recovery of written-off and non-performing loans in line with bank policy and procedure guidelines
• Prepare and submit timely reports with clear recommendations on all cases under your supervision to Manager Loan Collection or the Division Manager
• Mentor, coach, and build capacity of field staff on best practices in recovery and management

Employment Details

• Employment Type: Full-time
• Location: Northern, Eastern, Western, and Central regions; Kampala
• Country: Uganda
• Salary Currency: UGX (Monthly)

Professional Categories

• Accounting & Finance
• Business Operations
• Legal
• Management
• Professional Services