Loan Collection Officers - Western

About the Role

We are seeking a Loan Collection Officer to join our dynamic team at BRAC Uganda. In this role, you will manage the bank's written-off portfolio and loans at risk of write-off, implementing remedial actions to increase profitability by collecting all monies owed to the bank in accordance with the bank's recovery policy and existing laws.

Key Responsibilities

• Review the delinquent portfolio thoroughly to ascertain the causes of default and recommend timely remedial action
• Classify existing and future delinquent accounts into Watch, Substandard, Loss, and Written-off categories to provide suitable remedial action for each
• Identify, review, and assign loan accounts to external debt collectors upon approval, and monitor the closure of such accounts by court bailiffs
• Manage the Portfolio at Risk (PAR) of top loans in your division and ensure it remains within institutional acceptable levels
• Provide proactive initiatives to minimize loans classified under the loss category, which affects Net Book Value (NBV)
• Initiate recovery proceedings for non-performing accounts in close coordination with the Manager of Loan Collections, Legal department, and external debt collectors
• Plan, coordinate with branch management, and implement recovery of written-off and non-performing loans in line with bank policy and procedures
• Prepare and submit timely reports with clear recommendations on all cases under your supervision to the Manager of Loan Collections or Division Manager
• Mentor, coach, and build capacity of field staff on best practices in recovery and management of delinquent loans

Employment Details

• Employment Type: Full-time
• Location: Western Region (Kampala)
• Country: Uganda
• Currency: UGX (Monthly)

Professional Categories

Accounting & Finance, Business Operations, Legal, Management