Loan Collection Officers - Northern

About the Role

Join a growing organization that values talent and commitment. In this role, you will manage the bank's written-off portfolio and loans at risk of write-off. You will recommend and implement remedial actions to increase the bank's profitability by collecting all monies owed to the bank, following the bank's recovery policy and existing laws.

Main Responsibilities

• Review the delinquent portfolio thoroughly to ascertain the causes of default and recommend timely remedial action
• Classify existing and future delinquent accounts into Watch, Substandard, Loss, and Written-off categories to provide suitable remedial action for each
• Identify, review, and assign loan accounts to external debt collectors upon approval, and monitor the closure of such accounts by court bailiffs
• Manage the Portfolio at Risk (PAR) of top loans in your division and ensure it remains within acceptable institutional levels
• Provide proactive initiatives to minimize loans classified under the Loss category, which affects Net Book Value (NBV)
• Initiate recovery proceedings immediately for non-performing accounts in close coordination with the Manager of Loan Collections, Legal department, and external debt collectors
• Plan, coordinate with branch management, and implement recovery of written-off and non-performing loans in line with bank policy and procedures
• Prepare and submit timely reports with clear recommendations on all supervised cases to the Manager of Loan Collection or Division Manager
• Mentor, coach, and build capacity of field staff on best practices in recovery and management of delinquent loans

Employment Details

• Location: Northern Region (Kampala)
• Employment Type: Full-time
• Salary: UGX per month (competitive based on experience)
• Application Deadline: May 8, 2026

Professional Areas

• Accounting & Finance
• Business Operations
• Legal
• Management