Data Information Administrator

About the Role

We are seeking a detail-oriented and proactive Data Administrator to join our client in the security industry on a 6-month contract. This role is ideal for a candidate with strong administrative capabilities and experience supporting contact centre operations.

Key Responsibilities

• Oversee and support daily contact centre operations
• Monitor and manage team performance against set targets
• Provide coaching, guidance, and ongoing support to contact centre agents
• Ensure high-quality service delivery and adherence to company policies and compliance standards
• Maintain accurate data records and ensure data integrity

Requirements

• Proven experience in a data administration or contact centre support role
• Strong organisational and administrative skills
• Ability to manage performance metrics and reporting
• Excellent communication and interpersonal skills
• High attention to detail and ability to work under pressure

Contract Details

Duration: 6 months

Location: Centurion, South Africa

Availability: Immediate or short notice preferred