Request for Quotation (RFQ) for Medical Insurance Provision 

RFQ Details

• Service: Medical Insurance Provision
• RFQ Number: ZR-RFQ-2026-01
• Issue Date: April 15, 2026
• Response Deadline: April 30, 2026
• Location: Kigali, Rwanda

Introduction

Zipline Rwanda Ltd hereby invites quotations from pre-qualified medical insurance providers for the purpose of renewing medical insurance coverage for the upcoming policy period.

This RFQ is issued in lieu of a new RFP. The selected provider will be expected to ensure continuity of coverage and maintain service quality in line with the agreed terms and conditions.

Company Overview

Zipline is on a mission to build the world's first logistics system that serves all people equally. Since commencing operations in Rwanda in 2016, Zipline has expanded globally and continues to support healthcare delivery, logistics innovation, and economic opportunity at scale.

Scope of Coverage

The medical insurance coverage includes:

• Inpatient
• Outpatient
• Dental
• Optical
• Maternity

Coverage applies to employees and their dependents, distributed as follows:

• M (Employee Only): 171
• M+1 (Employee + 1 Dependent): 54
• M+2 (Employee + 2 Dependents): 81
• M+3 (Employee + 3 Dependents): 36
• M+4 (Employee + 4 Dependents): 20

Any proposed deviation from the above scope must be clearly highlighted in the quotation.

RFQ Requirements

Bidders are requested to submit a commercial quotation addressing the following:

• Confirmation of applicable rates for the upcoming policy period
• Confirmation that quoted rates maintain the same benefits and coverage as previously submitted
• RDB Certificate
• RSSB Certificate
• RRA Certificate
• At least 3 reference certificates

Pricing and Currency

• Prices must be fixed and firm for the full policy period
• All prices shall be quoted in Rwandan Francs (RWF)
• Prices must be inclusive of all applicable taxes, including VAT
• Zipline Rwanda Ltd will not accept additional charges